Creating Sustainable Value with Trusted Financial Services

Policies and Goals Sustainability Management

The company is committed to providing a diverse range of credit services and other financial products responsibly and fairly (Responsible Lending) to deliver financial and investment opportunities while considering corporate governance, social, and environmental responsibility.

In 2023, the company's business operations focused on fostering growth to enable customers to access credit sources conveniently. This supports the creation of opportunities for broad access to financial resources, aiming to reduce social inequality and bridge financial gaps. Additionally, the company promotes a good credit culture and financial discipline among customers across all regions of the country, contributing significantly to the sustainable resolution of household debt issues.

Moreover, the company is committed to sustainable business development throughout value chain, aligning with the expectations of stakeholders. The company conducts business ethically and adheres to the sustainable business development guidelines set by the Securities and Exchange Commission (SEC) and various international standards.

In 2023, the company reviewed corporate governance policy and adherence to the principles of good corporate governance, as well as environmental management policy, to ensure comprehensive coverage of sustainability issues relevant to business operations.

Sustainability Policy and Goals
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Business Value Chain

The company delivers value to stakeholders by adapting to technological, organizational, and social contexts to drive the nation's business sector into the era of "Digital Transformation." This is achieved through technological innovation and the reimagining of business processes, resulting in transformative changes from the organization's foundation to customer delivery, including:

To create new value for customers in terms of both functionality and experience

The company is moving towards becoming "SGC Digital Transformation"

Assessment of Material Issues in Sustainability

Governance and Economic Aspects

1. Access to financial opportunities

2. Risk management

3. Fair business practices

4. Anti-corruption measures

5. Supplier management

6. Innovation and dissemination of socially and environmentally responsible innovations

7. Data security and cybersecurity

Social Aspects

8. Employee development and care

9. Workplace safety

10. Human rights

Environmental Aspects

11. Resource and energy management

12. Management of noise, air pollution, and waste

Sustainability Management Goals

The company has integrated sustainability into business operations through various processes within the business value chain, driving the organization toward becoming a leader in providing diverse financial services. The organization is propelled by data, innovation, and platforms, leveraging digital technology to enhance and expand financial services by 2025. These efforts align with the United Nations Sustainable Development Goals (SDGs). In addition, the company ensures that information is disclosed comprehensively and promptly to all relevant stakeholders, fostering collaboration to create added value and deliver sustainable returns for all stakeholder groups.

Environment Dimension
The company is committed to conducting business sustainably, grounded in environmental responsibility. Emphasis is placed on reducing the environmental impact of business activities through effective environmental management systems. Accordingly, the company has set clear goals to utilize natural resources efficiently and promote the reduction of reliance on limited natural energy sources.
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Social Dimension
The company conducts business with a focus on social values, adhering to the principle that business growth and sustainable development must go hand in hand. This is achieved by offering quality products, maintaining honesty and integrity in business practices, and taking responsibility for contributing to the overall development of society. The company has established policies and practices to address social aspects accordingly.
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Governance and Economic Dimension
The company recognizes and prioritizes supporting social activities under the framework of good governance, emphasizing transparency and accountability. It is committed to developing business while maintaining a balance among economic, social, and environmental aspects.
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Sustainability Reports
Sustainability reports are a vital tool for demonstrating transparency and social responsibility. These reports reflect the organization’s commitment to creating a positive impact on the environment and communities while enhancing the company’s image in terms of sustainability.
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